How to Talk About Race With Your Starbucks Barista: A Guide
LatestFirst up in the realm of unfathomable embarrassment, Starbucks CEO Howard Schultz has rolled out an immediately self-parodic corporate initiative called “Race Together,” in which—according to Fortune—”Starbucks baristas will have the option as they serve customers to hand cups on which they’ve handwritten the words ‘Race Together’ and start a discussion about race.”
It sounds like a joke, but the sincere-looking and distinctively pale hands holding “Race Together” cups on the Starbucks press rollout seem very serious, and apparently this horrible idea pops off at 12,000 locations starting this week.
Here’s how the company explains the origin of Race Together:
As racially-charged tragedies unfolded in communities across the country, the chairman and ceo of Starbucks didn’t remain a silent bystander. Howard Schultz voiced his concerns with partners (employees) in the company’s Seattle headquarters and started a discussion about race in America.
Dang. That’s brave.
Despite raw emotion around racial unrest from Ferguson, Missouri to New York City to Oakland, “we at Starbucks should be willing to talk about these issues in America,” Schultz said. “Not to point fingers or to place blame, and not because we have answers, but because staying silent is not who we are.”
Really, how might they imagine this going down? “Crazy about all that racism out there,” the barista will say to the customer. No matter what the customer replies, it’ll be fucking horrible.
First, ordering coffee from a chain store is an act that necessarily takes place under conditions—quick, perfunctory, corporately polite—that are exactly oppositional to the conditions necessary to talk about race. Second, if you’re gonna allude to Mike Brown and Eric Garner in the press release, it’s an interesting move to paint race in America as some sort of confusing, nebulous issue in which one must just wade in gently without pointing fingers. Ferguson, for one, is an American story with both blame and answers at the ready. What Schultz euphemistically calls “these issues in America” is the racial climate inevitable in a country that was founded on white supremacy, sustained by white supremacy, and is still dramatically marked by it today.
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