Southwest Airlines Apologizes for Misplacing Elderly Woman

Eighty-five-year-old Alice Vaticano was supposed to be wheeled to the Southwest Airlines gate to catch her flight home to Denver, but instead a "processing error" left her stranded in a wheelchair in Newark for 11 hours. Vaticano, who is "sometimes forgetful," didn't know where she was, and had no choice but to sit… » 8/27/14 3:50pm 8/27/14 3:50pm

​Wisecracking Flight Attendant Gives the Best Safety Spiel Ever

Thursday night, I had the express pleasure of being stuck on a tarmac at JFK for three hours, and how I wish I had this sassy flight attendant with me in my time of need. Usually my body knows to conk out (or rather do the weird thing where technically you're sleeping but you reap absolutely none of the benefits)… » 6/22/14 4:20pm 6/22/14 4:20pm

Southwest Kicks Allegedly Sober Passenger Off Flight for Seeming Drunk

Southwest Airlines is famous for occasionally and removing folks from flights for questionable reasons: being too fat, too gay, too weepy, too Muslim. Even your boobs might pose a problem. Now a private school principal tells us that she wasn't permitted to board a flight because an employee told her she was wasted,… » 7/13/12 2:15pm 7/13/12 2:15pm

Cover Your Cleavage for Takeoff: Southwest Airlines Screws Up Again

On June 5th, Avital* was boarding a 6 AM flight from Las Vegas to New York in a comfy cotton dress, a loose open flannel shirt and a colorful scarf when she was told that her cleavage was "inappropriate." The airline dealt with the incident as it has many, many times in the past (at least when customers contact media… » 6/14/12 3:30pm 6/14/12 3:30pm

Woman Called 'Too Fat To Fly' Sues Southwest — But Not For Money

Last year, Kenlie Tiggeman and her mother were flying home for Easter when, during a layover in Dallas, a Southwest Airlines employee informed her she was too fat to fly. At the end of last month, Tiggeman filed an injunction against the airline in district court. She's not suing for money. She's suing for information. » 5/04/12 11:45am 5/04/12 11:45am

Listen To A Southwest Pilot Talk Shit About Female Flight Attendants…

Have you ever plugged your headset into the air traffic control channel on an airplane's radio system? It's typically pretty boring. » 6/22/11 4:57pm 6/22/11 4:57pm

Southwest Apologizes For Booting Muslim Woman From Flight

The airline that kicked Kevin Smith off a flight for being "too fat to fly" yet allowed three children to fly to Nashville without their parents' knowledge is at it again — and now their incompetence has a racist twist! On Sunday, San Diego State University graduate student Irum Abassi was removed from a flight… » 3/16/11 9:17pm 3/16/11 9:17pm

Southwest Gave Me The Kevin Smith Treatment

This post was me sharing a shitty, funny, embarrassing situation with my readers. This never was and shouldn't be about my FAT AGENDA AGAINST SOUTHWEST'S POLICY. I have no agenda, fat or otherwise, except getting treated like a person. » 11/08/10 10:49am 11/08/10 10:49am

Flight Attendant Seizes Baby From Parents Mid-Air

After watching a mother slap her infant child, a Southwest Airlines flight attendant decided to intervene and take custody of the baby girl. The police say the parents were trying to get the 13-month-old to stop crying. » 8/18/10 10:28am 8/18/10 10:28am

Southwest Bumps 'Petite' Passenger To Make Room For Overweight One

In a reversal of its Kevin Smith debacle, Southwest Airlines bumped another passenger to make room for an overweight teen who needed two seats. However, there's more here than meets the eye. » 7/27/10 5:03pm 7/27/10 5:03pm

Will Airlines Ever Change Their "Customer Of Size" Policies?

Southwest is now claiming it will review its "Customer of Size" policy in response to Kevin Smith's criticism. But will anything really change? » 2/17/10 10:00am 2/17/10 10:00am

Southwest Apologizes To Kevin Smith, Anderson Cooper Sued, And Tila…

Meet Sarah Williams and Nisreen Swedberg, the dynamic duo who claim that Southwest Airlines discriminated against them because they were too pretty. Here's what went down: Sarah and Nisreen were on a flight from Tampa to Los Angeles. Nisreen says from the get-go they were being ignored by staff because of their youth… » 2/26/08 4:20pm 2/26/08 4:20pm

Mile High Club

Kyla Ebbert, the woman who was kicked off a Southwest Airlines flight for being dressed too provocatively and got offended when Southwest did commercials advertising super low fares and riffing on her super short skirt just posed for Playboy. Says Ebbert: "They're very tastefully done... I don't see why it would… » 11/16/07 1:45pm 11/16/07 1:45pm

Remember Kyla Ebbert, the airline passenger whose outfit was deemed too revealing by Southwest Airlines? Well, now the airline is referencing the resulting controversy in an advertising campaign, making mention of the carrier's "skimpy" fares. Says Ebbert: "They are exploiting me again by using my traumatic experience… » 9/17/07 11:45am 9/17/07 11:45am

Southwest Airlines Has Beef With Double-D's

The Fashion Police Of The Friendly Skies

Southwest Airlines, a carrier which favors a orange, blue, and poo-brown color scheme, has anointed itself the Anna Wintour of the mile-high club. Kyla Ebbert was escorted off a flight from to San Diego to Tucson by a customer service supervisor named "Keith" because he deemed her outfit "inappropriate". Ebbert was… » 9/06/07 2:30pm 9/06/07 2:30pm