John Oliver Demonstrates Why Customer Service Robots Will Never Work

The holiday shopping season is upon us, and with it, questionable business innovations. For instance! Hardware store Lowe's is testing customer service robotsat one of its California outposts. What, because everybody just LOVED automated answering systems? » 11/03/14 9:30am 11/03/14 9:30am

Woman Injured After a Bullet Spontaneously Explodes in Her Purse

The dangers of carrying a gun in your purse—even a pretty pink one—are pretty well-established. But you might also want to consider keeping any random ammunition you own out of your handbag. That's a lesson one woman in Pennsylvania just learned the hard way. The 56-year-old was shopping at a Lowe's when suddenly a… » 6/11/12 9:45pm 6/11/12 9:45pm

Lowe's Facebook Page Explodes With Bigoted Hate Speech

Look, I'm no PR expert, but it can't be good for your brand to have folks writing stuff like, "I proudly admit to hating Islam" on your official Facebook page. After pulling ads from TLC's All-American Muslim, Lowe's issued a tepid apology on Facebook, which read, in part, "It appears that we managed to step into a… » 12/14/11 12:25pm 12/14/11 12:25pm

Alexa Chung Named Vogue's Best-Dressed; Fancy Stores Are Trying To Be…