Her real name is Stephanie Courtney; it takes an hour of teasing to get her hair like that; and she a played switchboard operator named Marge on Mad Men (spot her here and here!), an experience she calls "magical." [People]
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I saw her on "United States of Tara" and all I could think was, "It's the insurance lady."
She and the "Can you hear me now" Verizon dude should star in their own sitcom (that I won't watch).