Papa John's Employee Unwisely Decides to Call Customer 'Lady Chinky Eyes'

Image for article titled Papa John's Employee Unwisely Decides to Call Customer 'Lady Chinky Eyes'


Papa John's Pizza promises you "Better Ingredients. Better Pizza," but they may now also have to worry about offering up "Less Racism." Yesterday, Minhee Cho posted a Papa John's receipt on Twitter where they'd put her name down as "lady chinky eyes." Stay classy, Papa John's employees! Obviously the minute this hit the internet, the shit hit the fan. And now, Papa John's has issued a formal apology and fired the employee from the New York location who was responsible. They are reportedly also trying to reach Cho to apologize personally. Here's hoping they don't offer her a lifetime of free pizza. The poor woman has suffered enough!

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Image for article titled Papa John's Employee Unwisely Decides to Call Customer 'Lady Chinky Eyes'

Papa John's apologizes for racial slur on receipt [MSNBC]

DISCUSSION

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I've worked for restaurants for a number of years, and it is surprising to me how often this kind of thing slips through. It's not uncommon for a bartender to name your tab by your physical features, especially if it's a busy night and there are multiple bartenders working. When I first started as a manager, I was shocked how often I had to change the names of tabs like "corner fatty" or "homos." More shocking to me was that now one understood how offensive this was, or that they hadn't been caught before. Ugh, people!