Sales Clerks At Fancy Stores: What Is Up Their Butts Anyway?

Americans are purchasing luxury goods at the lowest rate in three whole years, and luxury goods stores are fighting back with a sophisticated new method to determine whether customers are enjoying their shopping experiences, reports today's Wall Street Journal. The method is called "facial coding," and it involves… » 11/01/07 4:30pm 11/01/07 4:30pm