• more about #handicapaccessibility more comments →
    bowleserised: I expect the toilet was up to standard for disabled users - there are too many regulations in the UK for that not to be the case in a big shop like Ma... more »
    resonanteye: At one of the last studios I worked at a large woman in a chair was unable to lift herself from the toilet (it was handicapped-accessible, with a bar ... more »
    clevernamehere: Stories like this are why I am so grateful that Obama mentioned disabilities in his victory speech. I'm a very aware of how people behave towards the ... more »
    Trent 4-EVA: To ALL that read this with no compassion, no twinge of alarm...When I fall out of my wheelchair in front of you, please don't help me up if you feel i... more »
    sybann: I am sure it's been said but i don't have any patience left today so: BOYCOTT MUTHAFRACKERS! more »
    NewsBunny: Why wasn't the British equivalant of 911 called in the first place? Here's a woman with a problems needing help. If I were a store employee, I'd cal... more »
    aack: So, did she get stuck because the bathrooms were inaccessible? Because that's what usually happens when the stall is too small/door is too heavy/latc... more »
    Pomonarona: Sorry to be a bit peripheral, but am I the only one who is both thrilled and appalled by the word "manageress?" Is that common UK usage? more »
    TwiceShy: Mank ind. :( more »
    STICKSnSCONES: "Our store manager has contacted her in person to reassure her she is welcome in the store. "As she has a condition that requires specific care that r... more »
    Elaken: I don't necessarily have a problem with it. Places should be required to allow access for people with disabilities, not require their staff to be tra... more »
    Hana Maru: She's gonna sue, right?? more »
    STICKSnSCONES: I really love that the emergency bell is apparently just for show. Like it's the newest thing in trendy bathroom decor. I wonder if the same goes for ... more »
    BrutallyHonestBabes (aka Mrs. Sarah.of.a.Lesser.Hobbit): Jeebus. Anyone could be overcome in their store for any reason. Do we all need to shop in packs? If you were in the US, M&S, I'd boycott you fo... more »
    metoometoo: Um...wouldn't it maybe be worth mentioning that the linked article explains that the trespass order was issued by mistake, and that the store manager ... more »
  • #inbrief

    Shop At Your Own Risk