I love WebMD, and it saved my life about 2 months ago. I was bitten by some bug on a Sunday afternoon, and by the evening I realized that the bite was something unusual. I even pointed it out for my family in case something weird happened. I looked the bite up on WebMD and other internet sources and realized that I had been bitten by a recluse spider, as the bites are very distinctive.
The next morning, the bite was redder, and spreading a little. I called my doctor's office at 7:30 am to tell them that I had been bitten by a recluse spider and I wanted to be seen that day. I am very thankful that I had consulted WebMD, so that as the redness spread over the next few hours, and I did not hear back from my doctor, I didn't just minimize the situation. At lunch time I went to a walk-in clinic near my office. The doctor took one look at my leg and asked me which emergency room I wanted them to call, because I needed immediate antibiotics or I would be dead by evening. I went to the emergency room and was immediately put on IV antibiotics.
While I was in the ER, my doctor's office called back to say that there was nothing to worry about and that I should just put some cortisone cream on the bite and call her back in 3 days. I advised the receptionist that I didn't think that was a very good idea, since I was then in the ER with IV drugs in my arm, and that the two medical professionals who had actually seen me declared it a life-threatening emergency.
If I had not consulted WebMD, I would have followed my doctor's advice, and been dead. Instead, I am alive, and looking for a new doctor.
@leftyleftylou: Just out of curiosity, what were the unusual symptoms of this spider bite? I've had some bizarre bites in the past myself but nothing that was life-threatening. #webmd
@Cerridwen: It REALLY hurt. Then, in looking at it, it had a distinctive white head (looked like a pimple) which then had a black mark underneath it. I'd never seen anything like it before, but when I looked up the pictures of a recluse bite, there it was. #webmd
In Ontario we have this fantastic thing called Telehealth where you can call toll free and talk to a nurse, 24 hours a day.
They do the spectacularly helpful job of saying one of the following statements:
1. Wait it out, you'll be fine
2. Go to the doctor within 3-5 days
3. Get thee to the emergency room now.
Its so lovely to have a professional at your fingertips to make that judgment call, especially when wait times in ER can be crappy (8 hours when I had pneumonia!) #webmd
@kmbr: Actually, there are medical helplines, like Ask-A-Nurse, that are toll-free, but usually associated with a certain hospital. I use mine if I don't want to go in to the doctor, and want to know if I should be seeking medical attention. #webmd
I learned about how to cure a yeast infection from a homeopathic website that was run by a chemistry (or something) professor who got a lot of yeast infections. That was when I started putting garlic up my vagina whenever I started to feel yeasty. Also learned to use tea tree oil to make the burning and the itching stop.
It made my life so much better. I hate yeast infection medicine so much, and tea tree oil works better than anything you can buy at the pharmacy. Also it's useful for many other things besides you vagina. So I'm a big fan of looking things up on the internet. #webmd
I actually think the trend of self-diagnosing for women is a sort of multi-level problem. I think a lot of women feel marginalized by modern medicine, or dismissed, and so turn to other sources for information. Which is totally understandable. But it can also lead to really dangerous things, like taking those "homeopathic" allergy "cures" that can kill you...or thinking things like Airborne will stop a cold or the flu.
I don't think there's anything wrong with people informing themselves, but there's an awful lot of misinformation out there...and medical terms and conditions are not the easiest things to parse out if you don't know the lingo. Your headache could be a headache, or a symptom of a thousand other things.
I think I worry most about women in mother's generation, who are particularly prone to, and are targeted by, the whole "alt" medicine thing. My mother is an otherwise sensible, reasonable, practical person...but was considering taking colloidal silver (the stuff that has turned some people blue) as a supplement for her health. And the list goes on. Rather than deal with her anxiety and complicates of altitude sickness/mild dysentery after a trip to Tibet...she thought it was just some minor mood issue she could fix with an aura cleansing. And was surprised that the benefits were only temporary.
@tiredfairy: My mom has had cancer twice. What I worry about with her is not 'alt' medicine, but her complex (that I think carries over from her generation as well) about "not being a burden". My dad is perfectly able-bodied, but cannot take care of himself (he'll get her out of bed to get him a glass of water). When she's sick, she needs to get taken care of. She puts a financial strain on the family. So - she's decided to just kind of hide/ignore symptoms, live with pain in her knees, etc. I worry about her so much.
It's my dad who takes garlic and 10 fish oil tablets a day to stay healthy :) #webmd
@Where The Mild Things Are: Plus, fish oil and garlic have actual studies to back it up. There are a ton of supplements out there, many unregulated, with absolutely no provable benefits. And the placebo effect is pretty strong.
And man, I know that feeling. My mom does that ALL the time. She mostly tells about things after the fact. Like when she collapsed and was in the hospital after her trip and I didn't find out until my brother finally called me. Not fun. #webmd
You know what annoys me? That I actually use these sites in order to better describe what I'm going through with my doctor. I have these weird pains that I get, these sharp stabbing sensations. They're not always in the same place, but usually somewhere around my ribcage. But I didn't tell my doctors about them for years because I couldn't figure out how to describe it. Until I was looking up something else and found another patient's description and it fit perfectly.
I also use it because my doctors for the past ten years have been more interested in listening to my top complaint and getting me the heck out of their office than actually trying to get to the bottom of the problem. I go in complaining of fatigue and they just tell me to sleep more (yes, because that's SO easy to do when you have insomnia regularly) and give me the same 10 "sleep hygiene" tips I've heard a million times. It wasn't until I looked up a checklist on the internet for thyroid disease and actually highlighted all the little things on the list (dry skin, muscle pains, feeling too hot or too cold when other people feel normal) that my doctor even started to get a better picture of my overall health and symptoms because he wasn't willing to ask me about those things unless I brought it up, and who necessarily thinks that mentioning your excessively dry skin is worth the scant 5 minutes you get with the man if you're there because you can barely get up in the morning because you're so exhausted?
These sites have uses, and doctors insistence that they're always bad and the degree to which they automatically ignore patients who have taken the time to educate themselves is disgusting. I don't go in there saying "I have thyroid disease, give me X medication that I've been told works." I go in saying "I have this set of symptoms and they're problematic. What do we need to look at to explore this problem?" And after I went to a specialist who explained to me some of the other similar causes and ran the proper tests, and helped me eliminate that possibility, then I felt better and I felt listened to for once.
I still don't have the answer to my health problems. But until I find a doctor who isn't going to basically try to get me out of his office so he can collect my co-pay on as little work as possible, I'll keep using the internet for information, because doctors aren't always willing to give it, or to listen, or to really talk to their patients. Don't get me started on the massive fail that was my dermatologist, a man who knowing that I had a family history of skin cancer (two members of my immediate family) couldn't be arsed to actually look at my skin for longer than thirty seconds during my yearly skin check after keeping me waiting almost an hour and a half after my appointment time. Since he can't be bothered to actually check my moles to see if they look proper, what else am I supposed to do but go to the internet to do it myself?
(Yes, I know, the answer is get a new dermatologist. I would, but my insurance is also an issue in this situation, in that I don't exactly have any. I do, but none that would cover enough expenses at a specialist that I could afford to go again). #webmd
I use Dr. Google, but it's this show is the one that makes me paranoid: "You're leg is twitching slightly? You could DIE!!"
I think it's great that people can feel more in control of their health, but when the topic of internet medical advice comes up, message boards usually turn into hate-fests directed at doctors. It is so, so difficult to be a primary care doctor these days - people expect super personalized care, when insurance/reimbursements do not always mean its reasonable to expect that. Web M.D. can spend longer than 15 minutes with you. #webmd
The majority of women also feel their doctors don't listen to them and blow off legitimate concerns and symptoms. and most young women have inadaquet health insurance and can't afford to keep going back to the doctor until a proper diagnosis is finally reached. Don't rule out becoming an informed consumer because a few bad apples are hypochondriacs or too arrogant to ASK their doctors about a symptom, as opposed to DICTATING to their doctor what to do about it.
Doctors need to learn that the health insurance system is broken and the populace can't rely on going to the doctor for full care anymore. We need to do our own research to expedite our care. If you go to 5 different specialists and complain of frequent headaches you'll get 5 different diagnoses; you need to do your own research to know what else is going on with your body so you know who to spend your $40 copay or $4000 deductible on.
Web MD says everything is possibly fatal. I talked to my doctor a few weeks ago and she told me that if she doesnt go to the internet to diagnose, neither should I. She thought it was kind of funny. #webmd
@Eibmoz: I'm surprised she *doesn't* go to PubMed and a host of other internet resources for research and info... if you don't rely on the internet, you get out-of-date research.
Journals publish everything online these days and it's much easier to access then trotting down to the hallowed medical library and pulling weighty tomes off of shelves.
Granted, I don't want a doc that uses WebMD... but a luddite? little worrisome. #webmd
What's really tough is the confusion you can generate in your life after you are diagnosed with a lifelong ailment, particularly by relying on online support groups. I've encountered so many groups that have brought me down, as the women in the groups are just beating themselves up because "they don't look like they used to pre-hypo" (no one looks like they looked like when they were 21, hypothyroid or not), and I've read so many testimonials about side effects from meds that it's terrified me to try a new medicine routine for something like PCOS, and once I do, I experience no side effects and am disappointed I got so worked up in the first place. Ultimately, if you're in an impressionable state and dealing with an illness for the first time, it's really helpful to sit with a friend and navigate sites so you don't get so carried away by what you read. You have to educate yourself, but you also have to be able to discern the truth from the fiction. My fiance was invaluable for being that support when I was facing my challenges, and my med school friends were great for translating all the information I found.
@Sonadelite: This is so true. Its one thing to look up symptoms to a diseases you think you have, its a whole other thing to get a real diagnosis and then go on the net. After my husbands diagnosis, all we gravitated towards were worst case scenarios, people who had died and support groups that seemed to make us feel worse. #webmd
Whatever you do, do not search "dizziness." It is apparently involved with all of the most terrifying diagnoses imaginable. Or you could just be overtired and slightly anemic like I was the last time I googled "dizziness." #webmd
My main problem with sites like WebMD is that it's often hard to tell what is an ad and what is actual editorial content. That being said, I just checked out the sympton checker after not using it for years and was pleased to see that it kept a condition I actually have at the top of the list of possible diagnoses. So that's something. #webmd
I heard a story on our local public station about how some doctors think the health care crisis and escalated spending (and drug prescribing) can be laid at the whomping feet of the internet and big pharma's ad push (since the 80s).
They were saying that now they have to tell people "No, you DON'T need that/drug/surgery/whatevs." and that it's far easier to just give in and keep the patient who'll just go to another doctor if they don't get what they want.
It made a lot of sense. I'm looking at you: coworkers who constantly down handfuls of pills they don't need! I think half the staff is on Adderal - and one of them is on antibiotics at least once a month - I keep expecting to hear she's in the hosp w/fleash eating bacteria... #webmd
@sybann: I'm sure it adds to the costs, but there are also doctors in rural areas that will bring back patients with insurance as much as possible because they know they will get paid. Like requiring a patient to come into the office to be told a test is negative and then charging the insurance company for the 3 minutes it took to report the negative result. #webmd
@sybann: I think I heard the same story. I was interested, however, to hear both docs questioned in the story agree in the end that ultimately they do like working with the modern consumer-patient more than the old passive-style patient, despite these problems. I'm sure not all docs would agree with that sentiment, but still, it was not what I expected them to conclude after hearing all they had to say before that. #webmd
I think the problem is that the internet doesn't give you great context, common things can get listed right net to the rare and when there are symptoms that are incredibly banal (sore throat, fatigue, fever, etc) it doesn't really narrow things down. Granted few doctors are Gregory House, but at least they're not looking for zebras every time they hear hoofbeats (although that's not always good when you do have an exotic condition). #webmd
Weirdly, my actual human doctor just assumes I've googled everything and figured it out already. She doesn't even tell me a diagnosis. She doesn't really talk at all; it's a little weird.
WebMD told me I had a UTI, so I went to the doctor and gave her my symptoms. She never even said UTI, she just said "OK" and handed me a prescription. (I learned from the pill package that WebMD was right.)
Also when she wants to suggest a medication or something, she doesn't really say what it is or why she thinks I'd want it. She just writes down the spelling for me and tells me to look it up on the internet.
Hmm. Now that I read that, maybe I should try to find a new doctor. #webmd
@Fatwetdog: Get a new doctor stat! (see what I did there). Even a specialist who I have to see a lot who I think it's a terrible communicator at least answers all my questions and tells me why he is perscribing something. #webmd
@Fatwetdog: My doctor has told me I can look something up online before, but that is after years of working together and she knows I go home after every appointment and log on to research everything. And it is only really simple things when she has already spent 30 minutes with me. She would never not tell me what a medication is for. #webmd
@Lymed: Before I moved I had a really great doctor who explained everything, but then also had URLs for further information. So like when I got a UTI he explained it to me but knew where to send me to read more about it and how to prevent them. #webmd
Nine times out of 10, my WebMD experience goes something like this:
"Hmm, I've had this sore throat and cough for three days straight now, I'll see what WebMD says about when to go see a doctor... (logs on, enters symptoms)
OH GOD I HAVE NASOPHARYNGEAL CARCINOMA AND AND THEY'RE GOING TO HAVE TO SURGICALLY REMOVE MY CHIN (hyperventilation)."
Recently, however, I peed blood (sorry) and immediately assumed I was dying. A quick check of WebMD informed me that it was like just a UTI and that three days of antibiotics would set me right as rain. WebMD was right. #webmd
10/16/09
The next morning, the bite was redder, and spreading a little. I called my doctor's office at 7:30 am to tell them that I had been bitten by a recluse spider and I wanted to be seen that day. I am very thankful that I had consulted WebMD, so that as the redness spread over the next few hours, and I did not hear back from my doctor, I didn't just minimize the situation. At lunch time I went to a walk-in clinic near my office. The doctor took one look at my leg and asked me which emergency room I wanted them to call, because I needed immediate antibiotics or I would be dead by evening. I went to the emergency room and was immediately put on IV antibiotics.
While I was in the ER, my doctor's office called back to say that there was nothing to worry about and that I should just put some cortisone cream on the bite and call her back in 3 days. I advised the receptionist that I didn't think that was a very good idea, since I was then in the ER with IV drugs in my arm, and that the two medical professionals who had actually seen me declared it a life-threatening emergency.
If I had not consulted WebMD, I would have followed my doctor's advice, and been dead. Instead, I am alive, and looking for a new doctor.
10/16/09
10/16/09
10/16/09
They do the spectacularly helpful job of saying one of the following statements:
1. Wait it out, you'll be fine
2. Go to the doctor within 3-5 days
3. Get thee to the emergency room now.
Its so lovely to have a professional at your fingertips to make that judgment call, especially when wait times in ER can be crappy (8 hours when I had pneumonia!) #webmd
10/16/09
10/16/09
10/16/09
I'm in America, we're on our own here. We don't all like it that way. #webmd
10/17/09
10/16/09
It made my life so much better. I hate yeast infection medicine so much, and tea tree oil works better than anything you can buy at the pharmacy. Also it's useful for many other things besides you vagina. So I'm a big fan of looking things up on the internet. #webmd
10/16/09
10/16/09
10/16/09
I don't think there's anything wrong with people informing themselves, but there's an awful lot of misinformation out there...and medical terms and conditions are not the easiest things to parse out if you don't know the lingo. Your headache could be a headache, or a symptom of a thousand other things.
I think I worry most about women in mother's generation, who are particularly prone to, and are targeted by, the whole "alt" medicine thing. My mother is an otherwise sensible, reasonable, practical person...but was considering taking colloidal silver (the stuff that has turned some people blue) as a supplement for her health. And the list goes on. Rather than deal with her anxiety and complicates of altitude sickness/mild dysentery after a trip to Tibet...she thought it was just some minor mood issue she could fix with an aura cleansing. And was surprised that the benefits were only temporary.
That's the kind of stuff I worry about. #webmd
10/16/09
It's my dad who takes garlic and 10 fish oil tablets a day to stay healthy :) #webmd
10/16/09
10/16/09
And man, I know that feeling. My mom does that ALL the time. She mostly tells about things after the fact. Like when she collapsed and was in the hospital after her trip and I didn't find out until my brother finally called me. Not fun. #webmd
10/16/09
10/16/09
I also use it because my doctors for the past ten years have been more interested in listening to my top complaint and getting me the heck out of their office than actually trying to get to the bottom of the problem. I go in complaining of fatigue and they just tell me to sleep more (yes, because that's SO easy to do when you have insomnia regularly) and give me the same 10 "sleep hygiene" tips I've heard a million times. It wasn't until I looked up a checklist on the internet for thyroid disease and actually highlighted all the little things on the list (dry skin, muscle pains, feeling too hot or too cold when other people feel normal) that my doctor even started to get a better picture of my overall health and symptoms because he wasn't willing to ask me about those things unless I brought it up, and who necessarily thinks that mentioning your excessively dry skin is worth the scant 5 minutes you get with the man if you're there because you can barely get up in the morning because you're so exhausted?
These sites have uses, and doctors insistence that they're always bad and the degree to which they automatically ignore patients who have taken the time to educate themselves is disgusting. I don't go in there saying "I have thyroid disease, give me X medication that I've been told works." I go in saying "I have this set of symptoms and they're problematic. What do we need to look at to explore this problem?" And after I went to a specialist who explained to me some of the other similar causes and ran the proper tests, and helped me eliminate that possibility, then I felt better and I felt listened to for once.
I still don't have the answer to my health problems. But until I find a doctor who isn't going to basically try to get me out of his office so he can collect my co-pay on as little work as possible, I'll keep using the internet for information, because doctors aren't always willing to give it, or to listen, or to really talk to their patients. Don't get me started on the massive fail that was my dermatologist, a man who knowing that I had a family history of skin cancer (two members of my immediate family) couldn't be arsed to actually look at my skin for longer than thirty seconds during my yearly skin check after keeping me waiting almost an hour and a half after my appointment time. Since he can't be bothered to actually check my moles to see if they look proper, what else am I supposed to do but go to the internet to do it myself?
(Yes, I know, the answer is get a new dermatologist. I would, but my insurance is also an issue in this situation, in that I don't exactly have any. I do, but none that would cover enough expenses at a specialist that I could afford to go again). #webmd
10/16/09
[www.msnbc.msn.com]
I use Dr. Google, but it's this show is the one that makes me paranoid: "You're leg is twitching slightly? You could DIE!!"
I think it's great that people can feel more in control of their health, but when the topic of internet medical advice comes up, message boards usually turn into hate-fests directed at doctors. It is so, so difficult to be a primary care doctor these days - people expect super personalized care, when insurance/reimbursements do not always mean its reasonable to expect that. Web M.D. can spend longer than 15 minutes with you. #webmd
10/16/09
Doctors need to learn that the health insurance system is broken and the populace can't rely on going to the doctor for full care anymore. We need to do our own research to expedite our care. If you go to 5 different specialists and complain of frequent headaches you'll get 5 different diagnoses; you need to do your own research to know what else is going on with your body so you know who to spend your $40 copay or $4000 deductible on.
10/16/09
10/16/09
Journals publish everything online these days and it's much easier to access then trotting down to the hallowed medical library and pulling weighty tomes off of shelves.
Granted, I don't want a doc that uses WebMD... but a luddite? little worrisome. #webmd
10/16/09
10/16/09
10/16/09
10/16/09
10/16/09
They were saying that now they have to tell people "No, you DON'T need that/drug/surgery/whatevs." and that it's far easier to just give in and keep the patient who'll just go to another doctor if they don't get what they want.
It made a lot of sense. I'm looking at you: coworkers who constantly down handfuls of pills they don't need! I think half the staff is on Adderal - and one of them is on antibiotics at least once a month - I keep expecting to hear she's in the hosp w/fleash eating bacteria... #webmd
10/16/09
10/16/09
10/16/09
I for one would rather all consumers be educated - but I'd also like them to be reasonable. Pollyanna always and forever! ; ) #webmd
10/16/09
10/16/09
10/16/09
WebMD told me I had a UTI, so I went to the doctor and gave her my symptoms. She never even said UTI, she just said "OK" and handed me a prescription. (I learned from the pill package that WebMD was right.)
Also when she wants to suggest a medication or something, she doesn't really say what it is or why she thinks I'd want it. She just writes down the spelling for me and tells me to look it up on the internet.
Hmm. Now that I read that, maybe I should try to find a new doctor. #webmd
10/16/09
10/16/09
10/16/09
10/16/09
"Hmm, I've had this sore throat and cough for three days straight now, I'll see what WebMD says about when to go see a doctor... (logs on, enters symptoms)
OH GOD I HAVE NASOPHARYNGEAL CARCINOMA AND AND THEY'RE GOING TO HAVE TO SURGICALLY REMOVE MY CHIN (hyperventilation)."
Recently, however, I peed blood (sorry) and immediately assumed I was dying. A quick check of WebMD informed me that it was like just a UTI and that three days of antibiotics would set me right as rain. WebMD was right. #webmd