Frustrated Customers Blame Jenna Lyons for J. Crew's Insane PricesHillary Crosley Coker4/14/15 5:15pm3368EditInvite manuallyPromoteDismissUndismissHideGo to permalinkJ.Crew is officially too expensive, and the price-point exasperation might be built upon the popularity of the brand’s creative director Jenna Lyons.