In Tough Economic Times, Bankers Long For "Intimacy" With Their Happy…

I'm gonna sound like a cranky old curmudgeon here, but would it kill some of you service industry types out there to smile once in awhile? As long as we're engaging in this commercial transaction with one another, would it be so hard to pretend to heed the fact that there's a fellow human on the other end of it, and… » 4/14/08 11:30am 4/14/08 11:30am