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A woman's attempt to turn her local Wal-Mart into a makeshift meth lab ran afoul of the law after spending six hours unsuccessfully trying to concoct crystal meth in the store. This is the best store related illicit multitasking since Horne's Department Store recruited perfume counter employees for prostitution work at One Eyed Jack's! More »
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Nancy Puccinelli of Oxford University's Saïd Business School confirms what anybody who has been to a mall in the past ten years can tell you: excessive decorations, intrusive music, and "enforced holiday cheer" are obnoxious and grating. She says, "We know from studies of consumer behavior that moderation in festive decor leads consumers to spend more and to like the retailer more." Also, More »
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We've all seem random items abandoned on store shelves (or perhaps dumped them ourselves), but only the blog Someone Else Will Put It Back examines what it is in human nature that makes people decide to swap beer for diapers. More »
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There's a terrifying new Forever21 flagship in Times Square, which is intimidating to even the most seasoned shopper. And since a couple of people have asked for a Dress Code that tackles fast fashion, here we are. More »
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Market research expert Paco Underhill says women want "cleanliness," "control," and "considerateness" from their shopping experience. We have a few other ideas. More »
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Cintra Wilson: "I have always been mystified by Tiffany's heart-shaped silver dog tags, worn on a choke chain, with the engraved instructions, 'Please Return to Tiffany & Co.' This, I have always assumed, is precautionary." [NY Times] More »
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Once I was at a store during a very busy after-Christmas sale. "If I buy this dress for my baby shower in three months and then it doesn't fit, can I return it?" one shopper asked a salesman. No, he said; sales were final. The shopper looked at him like he was crazy. "But I'm pregnant," she said, as if to a simpleton. No question, when it comes to returns, people have gall. According to an item in today's New York Post, the shopaholics at swish Madison Avenue boutiques are experiencing unfamiliar buyer's remorse, and returns have skyrocketed. But they're not the ones doing it: "It's as if the women are too embarrassed, or too upset, to come in themselves. It's too painful for them to part with their recent purchases," said one retailer. "So they make their husbands perform the painful chore." Returns, it's clear, are an emotional issue. More »
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